Soon: Comestero RM5 electronic coin validator connection on PI-80 and on PI-1/X4

 Payment by credit card available at the shows

 Flippp supports the Dark Side of Pinball book

 Recoverable VAT for professional clients within the European Union

 SAD4096 replacement for Bally Centaur reverb sound board

 Multiball Haunted House with speech!

Frequently Asked Questions (FAQ): Pascal answers!



1-Repair

Coil issue
Display issue
Lamp issue
Power-on issue
Switch issue



2-Orders

Guarantee
Hand delivery at a show
Intellectual rights
Placing an order
Support messages
VAT



3-Technical questions

Available games
Before installing a new board
Chimes
Coin slots
Components
Connectors
Displays
High scores
Lamps
Manuals
Original Boards / Manuals / Memories
Reliability
Software updates
Sound boards




Click on the questions below to toggle the answers.

1-Repair

Coil issue

 The « kings » drop targets bank never resets on my Joker Poker (and also Countdown, Close Encounters, Pinball Pool, Hulk, Buck Rogers, Torch, Roller Disco ...)
-OR-
When I replace the 2A sloblo fuse under the playfield, the fuse blows immediately. what’s wrong? what can I do?

 The upkicker coil does not work on my Haunted House game. all fuses are good. what’s wrong?

 My PI-POP80 does not work: it either does nothing or blows the fuse in serial with the coil. What to check first?

Display issue

 ALL my displays are off. what should I do?

 one of my displays shows very bright digits

 some of my displays are not working properly: missing segments or digits

 Some of my displays read blank and some read 1's (PI-80)

 I have a PI-80 or a PI-1 X4 and one of my displays seems to blow the 60V protection fuse on board at random over short or longer term. The displays originally used a 0.25A fuse, so would it be ok to try using a 0.25A fuse instead?

Lamp issue

 Lamp(s) always off, always on or dimly lit

 Some or all the lamps in the backbox that light the backglass are off. Are my boards faulty?

Power-on issue

 the pinball lights on, the power-on sequence is OK, the playfield is in attract-mode, the displays are OK, but I can't start any game. Pressing the CREDIT button doesn't do anything.

 the pinball lights on, the power-on sequence displays an error message, it is impossible to start a play : when I press the CREDIT button, the TILT relay clicks twice, the displays show « TEST » and the play does not start

 once you turn the game on, the game goes crazy, like turning lamps randomly on the playfield, firing coils or even shooting balls in play. what’s going on?

 All LED are off on my board

Switch issue

 I've got switch matrix problems and some diodes need to be changed. The 1N270 diodes which were used by Gottlieb are obsolete for a long time. May I use any type of diode like 1N4148 1N4004 1N4007 ?

 the game in progress ends abruptly and a "STUCK SWITCH xx" message is displayed. what's wrong?

 How does the switch matrix work? what are STROBE and RETURN signals?

2-Orders

Guarantee

 Do boards come up with a guarantee? I purchased a board and installed it in a 3rd party game, does the guarantee apply?

Hand delivery at a show

 As I am not in a hurry at all, may I save on shipping costs and wait till the next pinball expo to purchase boards at your stand?

Intellectual rights

 Before ordering I need to know about the legalities of using the Gottlieb name/intellectual rights

Placing an order

 I made a mistake when I placed my order or I changed my mind since. May I return the board and get a refund, or swap it for another board?

 I would like to pay with a bank transfer but I live outside Europe

 I got no log-in user account on your web site while all merchant web sites offer it, why?

 I cannot have access to my purchases list on line, since I got no log-in user account on your web site. how do I get a discount for being a repeated customer?

 I want to order many fuses because mine don't stop blowing, but the order limit is 5. Why?

Support messages

 I sent several support messages but still no answer after several hours. As a customer I was expecting a much faster reply!

VAT

 Can I collect VAT? (for French or European buyers)

3-Technical questions

Available games

 My game is not among the current list of available games for the PI-80, what can I do?

 Will the PI-80 final board run on all games of both System-80/80A series?

 I own a "Grand 8" from Christian Tabard (France), is the PI-80 fitted for it?

 Regarding sounds, are all sounds of non-speech-capable games driven?

Before installing a new board

 Must the game be fully operational before installing the new board?

 To make things short: I receive the new board, I install it, I turn the game on, and it will work no matter what the game's original condition?

 my machine does not have the pull-up resistors added to the under playfield mounted transistors. should I do that before I install your board?

Chimes

 My System-1 game does not have speakers but uses chimes. Will the all-in-one PI-1/X4 board still operate them?

Coin slots

 I would like to keep using the coin slots, is it possible?

Components

 how to test transistors?

 Under the playfield PNP transistor replacements

 Not all replacement components are available for sale on line. Why?

Connectors

Displays

 Do boards drive the excellent replacement LED displays from Boston Pinball Company ?

 Does the giant pinball display (that works on PI-1 and PI-1/X4 boards) also work on the PI-80 board?

 Replace 6-digit displays by 7-digit displays (PI-80 board in system-80 mode)

High scores

 Rather than the sole credit button, can the player enter his name in the high scores tables using the left & right flipper buttons?

Lamps

 can the original GE44/GE47 lamps be replaced by modern LED-based lamps?

Manuals

 Are there documents that explain the boards' use, menus/setup, etc..?

Original Boards / Manuals / Memories

 Should I get new eproms and/or use the original proms?

 I'm looking for my game manual and/or the original sound proms for the replacement sound/speech board. Do you sell them? If not, where can they be found?

 What does the small A24 board, located above the original CPU board, do? What should I do of it if I install a PI-80 replacement board in my game?

Reliability

 No reliability problems over time?

Software updates

 Is there a development kit available to develop new games or different game rules for certain games?

 Is it possible to update the software by means of an USB key or a simple serial port?

 An idea: replace the prom that contains the software by an SD card. SD cards are cheap, easy to program & swap.

 I would like to install my PI-80 board in a game (80 or 80A) but I had asked the other games series (80A or 80) upon ordering the board. what can I do? OR new games and features have been added to the PI-80 board. how to have my board updated?

Sound boards

 Do I need an additional sound board or it is embedded into the PI-80 board?

 I would like to add speech to my Haunted House while keeping it in single ball mode, how to do that?

 Replace a "sounds only" board by a "sounds/speech" board (Devil's Dare, Volcano or Black Hole)